Privacy Policy

Who we are

farmfreshmilkdelivery.my is operated by Iris Ideal Resources, trading as SusuTerbang. SusuTerbang supplies Farm Fresh milk to cafes, outlets and households within Klang Valley, with recurring carton supply for businesses.

Registered address: No 7, Pangsapuri Alam Budiman, Persiaran Pulau Lumut, 40170 Shah Alam, Selangor.
Email: hello.irisideal@gmail.com
WhatsApp: +60173906360

This policy covers farmfreshmilkdelivery.my only.

What this site actually collects

farmfreshmilkdelivery.my does not have user accounts, a shopping cart, an on-site checkout, or any form that collects your personal data directly on the site. The only data collection on this website is standard web analytics, described below.

We use Google Analytics 4 (GA4) to understand how visitors use this website — for example, which pages are viewed, how visitors arrived, and general device and location information (typically city or region level, derived from IP address). GA4 uses cookies and similar identifiers to do this. This data is processed by Google LLC under its own privacy terms; we do not control what Google does with data beyond configuring our GA4 property.

We do not currently run any additional analytics, advertising pixels, or tracking scripts on this site beyond GA4.

How we use analytics data

We use GA4 data to understand website traffic and improve the site's content and performance. We do not maintain a customer database or server-side storage of personal data on this website — there is nothing to store, because there is no on-site form or account system.

Ordering via WhatsApp

This site does not process orders or payments itself. Every "Chat on WhatsApp" link on this site hands you off to WhatsApp, outside this website, to speak directly with the business owner. Any personal details you share in that conversation — such as your name, delivery address, or phone number — are exchanged directly between you and SusuTerbang within WhatsApp, and are governed by WhatsApp's own privacy policy, not this one. We do not receive or store a copy of that conversation on this website.

Cookies

The only cookies set by this site are those used by Google Analytics 4 for the purposes described above. You can control or opt out of these using your browser's cookie settings, or Google's own opt-out tools (such as the Google Analytics Opt-out Browser Add-on).

Data retention

Because this site does not store personal data on its own servers, retention is governed by Google Analytics' own data retention settings for our GA4 property. We have not set an additional retention schedule beyond that, as there is currently no other personal data store for this website to manage.

Your rights under Malaysian law

As a Malaysian business, we aim to handle personal data responsibly in line with the Personal Data Protection Act 2010 (PDPA). If you have a question about personal data connected to this website or to an order conversation with SusuTerbang, contact us using the details above and we will respond directly.

Changes to this policy

We may update this policy as the site changes — for example, if we add an on-site enquiry form in future. Any update will be published on this page.